Privacy Policy

At Achieve2day, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect the following types of information when you use our website, services, or contact us:

• Personal details: name, email address, phone number, organisation, RTO number
• Business information: course scope, compliance requirements, service preferences
• Service-related data: documents you upload for TAS, VoL, validations, or file review
• Technical data: IP address, browser type, device information, and cookies
• Any other information you choose to provide when enquiring or working with us

2. How We Use Your Information

Your personal and organisational information may be used to:

• Respond to your enquiries and provide requested services
• Process quotes, subscriptions, and support requests
• Develop TAS, timetables, validation reports, and other compliance resources based on your input
• Improve our website, resources, and service delivery
• Provide optional hosting or maintenance for RTO websites and Moodle LMS platforms
• Send updates, compliance alerts, or marketing material (you may opt out at any time)

3. Disclosure of Information

We do not sell or rent your personal information. We may disclose your information only when:

• It is required by law or regulatory authorities
• It is necessary to deliver services through trusted partners or contractors (e.g., hosting providers)
• You have provided explicit consent

4. Cookies & Analytics

Our website uses cookies and analytics tools (such as Google Analytics) to understand usage patterns and improve user experience. You can disable cookies in your browser settings, but some features may not work correctly.

5. Data Security

We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes secure servers, encryption, and restricted access protocols. Uploaded documents (e.g., TAS drafts, assessment tools, student files for validation) are treated as confidential and deleted once no longer required for service delivery.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or outdated information
• Withdraw consent for marketing communications
• Request deletion of your data, subject to legal or compliance obligations

7. Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices or content of third-party sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our services. Updates will be published on this page with the revised effective date.

9. Disclaimer

Achieve2day is not an RTO consultant or compliance advisor. Any documents, tools, or resources you provide to us for development or validation remain your responsibility. You must review and contextualise all deliverables to ensure alignment with your scope of registration, operational practices, and SRTO 2025 obligations.

10. Contact Us

If you have any questions about this Privacy Policy or wish to access or update your personal information, please contact us:

Achieve2day
Email: info@achieve2day.com.au